Talented. Experienced. Driven. The team at Boggy Creek Animal Hospital believes in a singular vision: that we exist to change lives, and that your pet deserves truly world-class health care.
- Robert Hicks, DVMOwner and Veterinarian
- Manuel Lima, DVMOwner and Veterinarian
- Shannon Sullivan, DVMAssociate Veterinarian
Robert Hicks, DVM
Dr. Hicks graduated from Auburn University with a bachelor’s degree in Zoology in 1982 and his Doctor of Veterinary Medicine degree in 1986… Upon graduation, he moved to Central Florida where he practiced at various hospitals until opening Boggy Creek Animal Hospital in 1996. Dr. Hicks is an active member of the AVMA, FVMA, CFVMA and IVAPM. He is the past president of the CFVMA and has been on the Board of Directors of the Veterinary Emergency Clinic of Central Florida. When not at work, Dr. Hicks spends the majority of his time with his wife Stephanie, their five children, and multiple pets. His hobbies include sports of all kinds and real estate investing.
Manuel Lima, DVM
Dr. Lima was born and raised in Matanzas, Cuba. While growing up there, he realized his love for veterinary medicine after his dog Rocky needed medical help for a broken tail. At the age of 15, his veterinary dream had to be put on hold when his family decided to move to the United States in 2003. After settling in Orlando with his parents and little brother; Dr. Lima received a Bachelors in Biology from the University of Central Florida. Shortly afterwards, he was accepted into the College of Veterinary Medicine at the University of Florida where he received his Doctorate in May, 2017 and a certificate in Veterinary Business Management. Dr. Lima’s special interests include Dentistry and Surgery, as well as Radiology and Ultrasonography. He is also very passionate about minimizing the stress of hospital visits on his patients. He is currently becoming Fear free certified through Dr. Marty Becker’s Fear Free initiative. Dr. Lima lives in Lake Nona with his wife Kaity and recently added Oso; an amazing new pup to their family.
Shannon Sullivan, DVM
Dr. Shannon Sullivan graduated from the University of Central Florida with an undergraduate degree in Chemistry before going to veterinary school at the University of Tennessee, College of Veterinary Medicine. She graduated from veterinary school in May of 2018. She recently married her soulmate, Alex. They are the only human components of their 5 member family including two cats, Ice and Rue, and one dog, Vixey. When she is not working, she loves to spend time outdoors with her friends and family doing activities such as kayaking, going to farmers’ markets, or just hanging out by a bonfire.
Dr. Sullivan loves that she is able to give a voice to the otherwise voiceless pets that we love and care for so deeply. A few of her favorite things when working are preventative medicine and client education, all kinds of surgery, wound care, and pain management. She has a great passion for all species of animals, so she is excited to be able to bring care to not only your dogs and cats but also your feathery, scaly, or otherwise fur-bearing family members.
“Innovation distinguishes between a leader and a follower.”
Amber Wilkins, RVT
Amber is a Florida native and began her journey in the veterinary field about 15 years ago. She holds a degree in Business Management and became a Licensed Technician in 2013. While she has spent a majority of her career in Specialty & Emergency Medicine she is passionate about preventative care. Through the years Amber found her heartfelt love for hospital management, leadership, and the development of her team. In her spare time she enjoys the beach, fishing, outdoors and traveling with her husband and son; Jeremiah. They have two Pomeranians; Mikey and Madi.
“We are each made for goodness, love and compassion. Our lives are transformed as much as the world is when we live with these truths.”
- Donita BrownClient Services
- Judy TatumClient Services
- Ashley SasserClient Services
- Marilia BraceroClient Services
- Cyndi MontalbanoSocial Media Coordinator
Donita has been the receptionist at Boggy Creek Animal Hospital since its opening in April 1996. She moved from South Florida, and has been working in the veterinary field since 1976. Donita has seen much growth and change in Osceola County. She enjoys watching clients and their families and pets grow through the years. Donita lives in St. Cloud with her son and cats. She enjoys reading, baking, cooking, and cherishes family times.
Judy started in the veterinary field in 1993 with the Army 19th Detachment Unit in the Netherlands. She worked at Pet Center Animal Hospital in Virginia from 1996 to 1999. In 2002 Judy moved to Florida and started at Boggy Creek Animal Hospital. Her passion is bonding with the clients and their pets. She has three children and four grandchildren, one grand-dog and loves spending time with her family. Judy also enjoys reading and listens to jazz on Sunday mornings.
Ashley is a South Carolina native and came to us with 5 amazing years of veterinary experience. Ashley and her husband have a son who will be 2 years old in May. They share their house with two boxers and two cats! In her free time you can catch Ashley cooking, listening to music, or catching rays at the beach. Her favorite part of her days are when she gets to build new relationships with our clients and their fur kids.
Marilia Bracero was born in Cabo Rojo, Puerto Rico and holds a degree in Business Administration that she obtained from Sacred Hearts University. She was raised on a farm where her passion for animals began. As she grew up, she realized the importance of educating people and became an advocate for all animals. She became a volunteer for various local non-profit organizations and was active in rescues, fosters, adoptions processes in and out of Puerto Rico (USA), and also as an advocate in court when needed. She even founded her own small organization called “Bienestar Pro Mascotas” focused on helping street cats and owned a small boarding hotel in her town. In 2017 after Hurricane Maria, Marilia and her husband decided to move to Florida with all of their pets: 3 dogs and a cat. For her, the distance is not an excuse, that’s why she is still active helping homeless and mistreated animals in need in her country. Marilia became a vegan almost 15 years ago in her dedication to helping animals. She comes to us with 3 years of experience as a Client Service Representative in the veterinary field, enjoys the beach, the gym and traveling. You will always find Marilia smiling as she greets the families of BCAH. She is excited to be a part of the Boggy Creek Animal Hospital and grow with us.
Cynthia Montalbano has had a passion for veterinary medicine, pet health and education. She knew that one day she would find a job that blended all of those rewarding components…and she did! After graduating from The University of Central Florida with her Bachelors Degree in Biology, Cyndi worked as a zoological educator with the Species Education and Conservation Department at SeaWorld. Her focus was on the captive breeding program of the threatened leafy sea dragon. Years later, Cyndi found her place at Boggy Creek Animal Hospital as a veterinary technician and eventually also took on the role of the Social Media Coordinator. In her spare time, she enjoys creating memories with her amazing husband and son, reading, shopping and spoiling her pomeranian pup rotten!
“Our task must be to free ourselves by widening our circle of compassion to embrace all living creatures and the whole of nature and its beauty.”
- Lissete CaillahuaVeterinary Assistant
- Megan UnderwoodVeterinary Assistant
- Phil SandersVeterinary Assistant
- Lauren Kennedy, CVTLicensed Veterinary Technician
- Gabriel SanchezTeam Lead
- Cyd Marie GonzalezVeterinary Technician
- Lilliam OrtizVeterinary Technician
- Heidi Bozeman, CVTLicensed Veterinary Technician
- Debbie FinencoKennel Manager
- Lisa RuscioKennel Technician
- Brenda RiveraVeterinary Assistant
- Miranda YeagerKennel Technician
- Kathy SmithGroomer
- Savannah WierdaVeterinary Assistant
Lissete is a Florida native who started to work with animals in 2013 when she became a Certified Pet Groomer. She worked in the grooming field and in a boarding facility for a few years before deciding to shift her interest to providing hands on care for people’s pets. At home Lissete has her very own “mini farm” where she lives with her big family! She has dogs, chickens and ducks, birds and a cat. If she’s not tending to the needs of all those animals you can find her watching a movie, painting or having a game night with friends. If you visit BCAH you might see Lissete in our kennel, working in client services or helping our medical staff in rooms. She has decided to wear many hats here and we love it!
Megan Underwood lived in Illinois the majority of her life before she and her husband decided to move their family to Central Florida in the Summer of 2019. In Illinois she worked as a Veterinary Assistant and a manager of a doggie daycare. She also volunteered as a foster parent for kittens with special needs, and then adopted one to become part of her family! She has been a Certified veterinary Assistant since 2015 and a Certified Dog Trainer since 2019. Megan’s love of caring for animal started at a young age as she was always volunteering at shelters and pet sitting. She is finishing up her degree in Biology and hopes to have a career in Animal Nutrition or Behavior for jungle cats and other exotics you may find at Disney’s Animal Kingdom. In her free time you can find her at the dog park with all 3 of her dogs or at the beach with her husband. Her favorite part about working with us at Boggy Creek Animal Hospital is being able to work with not only small animals but also exotics and learning about the extensive care some exotics require. Megan is excited to build new relationships with all of our clients and their fur babies!
Phil has worked in the veterinary field for over 20 years and started with Boggy Creek Animal Hospital when they opened in 1996. He has a passion for customer service, client education, and providing the highest quality of patient care. Phil and his wife have two children. You will commonly find Phil keeping smiles on everyone’s face around the hospital.
Lauren Kennedy, CVT
Lauren has been a veterinary technician since 2001 and has been employed with Boggy Creek Animal Hospital since 2006. She attended St. Petersburg College and graduated with honors in 2012 with an A.S. degree in veterinary technology and became a CVT in 2012. Lauren also has received a B.A. degree from UCF in Fine Arts in 2002. Lauren has worked with many species of animals such as exotics, wildlife, large and small animals. She also volunteers her time with Back To Nature Wildlife Refuge, a rehabilitation center for injured and orphaned wildlife. She would tell you that her work is very fulfilling, and that she never thinks of it as a job. Her husband and her have 4 dogs, Gunner, JuJuBee, PupPup, and Donut; plus a variety of exotic pets. On her free time, she spends it creating art work from pottery, painting and jewelry making.
Gabriel was born and raised in Puerto Rico, then moved with his family to Orlando when he was 13 years old. He always dreamed of working in the veterinary field. Soon after obtaining his certification as a Veterinary Assistant and working in the field; he learned the importance of providing quality preventative care for pets and their parents. Gabe came to Boggy Creek Animal Hospital with 8 years of experience and is eager to continue his education further so that he can always provide the highest level of veterinary care. When Gabe isn’t hard at work he enjoys spending time at Bass Pro Shop stocking up on fishing gear and spending time with the family.
Cyd Marie Gonzalez
Cyd Marie was born in Puerto Rico and raised in Orlando, Florida. Since a small child she has always been passionate about providing the nest care for our furry companions. In 2012 she became a Certified Veterinary Assistant and then continued her education by graduating with a Bachelors in Biology in 2017. In her spare time you can find her at Baldwin Park with her pup Romeo or snuggling on her couch with her kitty Smokey. Cyd’s favorite part about working at Boggy Creek Animal Hospital is working with her team and the comradery they have built. She also values the advanced equipment the hospital has and her opportunities to create long term relationships with our clients.
Lilliam has been in the veterinary field for almost 9 years. She remembers dreaming about working with animals from a very early age. With the help and support of her family, Lilli was able to earn a degree from the Institute of Fine Arts. Her favorite part of veterinary medicine is working side by side with clients to provide the best care and quality of life possible. An ideal day off for her would be spent with her husband and their three dogs! They all enjoy nature walks, reading and playing video games. At Boggy Creek Animal Hospital you’ll find Lilli smiling and giving lots of attention to all of our furry patients.
Heidi Bozeman, CVT
Bio to come
Debbie has been the kennel manager at Boggy Creek Animal Hospital since 1997. Prior to joining BCAH, Debbie was a preschool teacher for 10 years. She is not only a mother of three, but also a grandmother and a fur mother to her dogs, horses and birds. In her spare time, she can be found on a trail riding her horse, walking her dogs or kayaking.
Lisa is originally from Indiana and moved to Central Florida when she was very young. She has a passion and interest in, not only domesticated pets, but also reptiles and exotic animals. Her favorite part of veterinary medicine is helping the animals and seeing them at all stages of their life. She shares her household with her teenage son, five adopted cats, fish, and birds. Lisa loves the outdoors, martial arts, fitness, and expanding her knowledge of the different cultures of the world. Her passion outside of veterinary medicine is entrepreneurship of her start-up company where she acquires and sells items online!
Brenda recently graduated from the University of Central Florida with her B.S. degree in Biology with a minor in Environmental Studies. During her studies Brenda was involved in two research projects that helped to support her love for our environment. When she isn’t working you’ll find her spending quality time with her family and two Chihuahua’s, Cookie and Luna. She also enjoys any activity outdoors, whether it’s herping, hiking, kayaking or volunteering at Back to Nature Wildlife Refuge. Brenda dabbles in all areas of Boggy Creek Animal Hospital, from the Kennel all the way up to our Client Services Team!
Miranda is originally from Kentucky and moved to Florida when she was three years old. Ever since she was little, she has always had a love for animals. She enjoys learning about veterinary medicine and interacting with the different pets that come in. She has two dogs of her own: Rose, a Miniature Schnauzer and Oakley, a Shih-poo. Miranda is currently enrolled at Valencia College aspiring to pursue a career in the medical field. In her free time she enjoys concerts, jet skiing, and driving her Jeep.
Kathy is an animal lover and her lifestyle and career centers around animal care! She has been a “pet stylist” at Boggy Creek Animal Hospital since 2003. Kathleen is involved with training, showing, grooming, and playing with all kinds of pets. She loves to groom and make pets look cute and “comfy.” Her favorite part of working at BCAH is it’s fun and caring culture.
Savannah is a Florida native and found her love for animals at a young age. She grew up around horses and dogs before later deciding to spend her spare time volunteering at a local animal shelter. Her animal career started at a dog boarding facility where she worked for several years prior to joining us at Boggy Creek Animal Hospital. Savannah is attending college towards a degree in Agriscience. She has a love for plants and all animals. In her spare time you can find her camping, traveling and spending time with her dogs.